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Erin Pugh

Erin Pugh

Customer Success

Erin is passionate about helping field service companies get the most out of Aimsio. She works closely with clients to ensure successful onboarding, adoption, and long-term success with the platform.

12 Articles

Understanding and Making the Most of Your Annual Transaction Value
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Understanding and Making the Most of Your Annual Transaction Value

Whether you’re evaluating field service software pricing options or looking to improve your construction project profitability, understanding your annual transaction value is cruci...

Jun 17, 2025 7 min read
Field Service Trends Shaping This Decade
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Industry Insights

Field Service Trends Shaping This Decade

What will the future of field service look like by 2030? While 2030 may seem far off, for those who are in charge of determining the company’s course, it is a relatively recent dat...

Mar 28, 2023 6 min read
Best Practices For Rolling Out Aimsio
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Best Practices For Rolling Out Aimsio

Congratulations on deciding to start using Aimsio. We think it’s a smart choice (but we would think that, wouldn’t we!). Whether you’ve just signed up or are almost ready to roll i...

Aug 19, 2022 7 min read
Everything You Need to Know About Job Performance and WBS
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Everything You Need to Know About Job Performance and WBS

One of the critical things about running a company, if not the most critical thing, is knowing how profitable you are. There are many ways to go about this and you’ve likely come u...

May 10, 2022 6 min read
Webinar Highlights: Accounting vs. Field Ticketing Software
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Webinar Highlights: Accounting vs. Field Ticketing Software

In March of 2022 we recorded a webinar that is available for download here. But if you prefer to read the highlights, then this is the article for you. Read on to hear why an accou...

Apr 13, 2022 28 min read
New Feature Spotlight: Dispatch Pop Up Window
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Technology Innovation

New Feature Spotlight: Dispatch Pop Up Window

In release 21.05, we made significant improvements to our Dispatch feature. Read all about it here: It’s now easier than ever to dispatch crew and equipment with the new pop up win...

Mar 11, 2021 5 min read
New Feature Spotlight: User Preferences in Reports
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Technology Innovation

New Feature Spotlight: User Preferences in Reports

The ability to set (and keep) user preferences in reports. This will save you time. Before this feature was introduced, you could only set your preferences for your current session...

Jul 3, 2020 5 min read
Your 2019 Roadmap to Success: 6 Places to find direction
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Educational Guides

Your 2019 Roadmap to Success: 6 Places to find direction

What percentage of your projects were over-time and over-budget? Was there a common cause for delays/cost overages? What internal or external factors appear to have the biggest imp...

Jan 11, 2019 5 min read
Is a Cloud-based App Right for Your Business?
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Technology Innovation

Is a Cloud-based App Right for Your Business?

Remember CD-ROMs? How about installation procedures that should have started with, “Do you have 6 hours for this?”, and frequent new versions that produced compatibility nightmares...

Oct 9, 2018 5 min read
Oil and Gas Technology: Automation, Remote Operation, AI
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Technology Innovation

Oil and Gas Technology: Automation, Remote Operation, AI

Nabors Nabors RigWatchⓇNavigatorTM software uses historical data along with real-time downhole information to provide the driller with “automated directional drilling decisions and...

Jul 19, 2018 5 min read
Pipeline Construction Invoice Management
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Pipeline Construction Invoice Management

But, to be eligible to work on lucrative projects, companies must be willing to jump through a few hoops. Furthermore, working for multiple clients often calls for prequalification...

May 9, 2018 8 min read
Evaluating Your Operations To Understand Costs
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Evaluating Your Operations To Understand Costs

Revenue leakage. Now that sounds scary! When running your own business, it’s critical to closely monitor every aspect of your operations to truly understand your costs. Although re...

May 2, 2017 5 min read

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